Terms of Service

By accessing or using Cogniva's website, services, or entering into any agreement with us, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not use our services. These terms apply to all visitors, users, and clients of our AI solutions and services.

Cogniva provides AI consulting and development services, including:

• AI Strategy and Digital Transformation consulting
• Proof of Concept development and validation
• Minimum Viable Product (MVP) development
• AI/ML Technical Vetting and Talent services
• AI Engineering Bootcamp and training programs

All services are provided on a project basis under separate statements of work or service agreements that incorporate these terms by reference.

When engaging with our services, clients agree to:

• Provide accurate and complete information about project requirements
• Grant necessary access to data, systems, and personnel as required
• Ensure compliance with all applicable laws and regulations
• Maintain confidentiality of proprietary methodologies and approaches
• Provide timely feedback and approvals as outlined in project agreements
• Make timely payments according to agreed-upon terms

We understand the sensitive nature of business information and maintain strict confidentiality:

• All client information is treated as confidential and proprietary
• Non-disclosure agreements (NDAs) are standard for all engagements
• Access to client data is limited to essential team members only
• Data security measures meet enterprise-grade standards
• Client information is never shared with third parties without explicit consent

While we strive for excellence in all our services, the following limitations apply:

• Our liability is limited to the fees paid for the specific service in question
• We are not liable for indirect, consequential, or punitive damages
• AI solutions are provided based on current technology and best practices
• Performance metrics are estimates based on historical data and may vary
• Clients are responsible for compliance with their industry regulations

These limitations do not apply to cases of gross negligence or willful misconduct.

Payment terms are established in individual service agreements and typically include:

• Payment schedules tied to project milestones
• Net 30 payment terms unless otherwise specified
• Late payment fees may apply for overdue invoices
• All fees are exclusive of applicable taxes
• Refunds are governed by specific project agreement terms

Either party may terminate services under the following conditions:

• Completion of all deliverables as specified in the service agreement
• Mutual agreement between both parties
• Material breach of terms with 30 days written notice to cure
• Failure to make payment after 60 days from invoice date

Upon termination, both parties will return or destroy confidential information as outlined in the applicable agreements.

These Terms of Service are governed by and construed in accordance with applicable international business law and the laws of the jurisdictions where services are performed.

Any disputes arising from these terms or our services will be resolved through good faith negotiation, and if necessary, through binding arbitration or appropriate legal proceedings in the agreed jurisdiction.

We reserve the right to update these Terms of Service to reflect changes in our practices, legal requirements, or business operations.

Material changes will be communicated to active clients via email or through our website. Continued use of our services after such changes constitutes acceptance of the updated terms.

If you have any questions about these Terms of Service or need clarification on any provisions, please contact us:

We aim to respond to all inquiries within 24-48 hours during business days.