Privacy Policy

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To understand your business needs and provide relevant AI solutions
• To improve our website functionality and user experience
• To send you relevant information about our services (with your consent)
• To comply with legal obligations and protect our rights

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you if a data breach occurs that affects your information.

Our website may use cookies and similar tracking technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand site usage
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

We may use trusted third-party services to help operate our website and business:

• Email service providers for communication
• Analytics services to understand website usage
• Cloud hosting providers for website infrastructure
• Customer relationship management systems

These third parties are contractually bound to protect your information and use it only for the purposes we specify. They cannot use your data for their own purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate or incomplete information
• Right to erase your personal data under certain circumstances
• Right to restrict or object to processing of your data
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at info@cogniva.io. We will respond to your request within 30 days.

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:

• Contact information: Retained until you request deletion or opt out
• Project communications: Retained for 7 years for business records
• Website analytics: Anonymized after 26 months
• Marketing communications: Until you unsubscribe

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will update this Privacy Policy as needed to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.